Liftoff
Stuck.Broken.Off-Track.
We're already on the way.
What's wrong with my door?
Match your symptoms below. Each one has a name, a plain-English explanation, and a repair path — no jargon, no guessing.
Broken Torsion Spring
Critical"Door won't open at all, loud bang heard"
The coiled spring above your door snapped. It carries all the weight — without it, the opener motor can't lift the door and will burn out trying.
Snapped Lift Cable
Critical"Door tilts sideways or drops suddenly on one side"
Steel cables run from the bottom corners up to the drum. When one snaps, the door loses balance and can fall. Don't operate it — call now.
Misaligned Track
High"Grinding noise, door sticks or wobbles mid-travel"
The metal rails your door rolls along have shifted or bent. The rollers are jumping the track. Continuing to operate it will cause the door to derail completely.
Stripped Opener Gear
High"Motor runs, nothing moves, grinding from the unit"
Inside your opener's gearbox, a plastic drive gear has worn down. The motor is spinning but can't engage. Opener works, door doesn't — clean swap fix.
Safety Sensor Fault
Medium"Door reverses immediately after closing, light blinks"
Two sensors near the floor create an invisible beam. If they're misaligned, dirty, or blocked, the door thinks something is in the way and won't close. Usually a 10-minute fix.
Not sure which one? That's what the 10-minute diagnosis is for. Our tech will tell you exactly what's wrong before any work starts — and you decide whether to proceed.
What happens when you get here?
Every visit runs the same sequence — so you know exactly what to expect, in order, with timestamps.
You call or book online
We confirm your address, get a quick description of the problem, and dispatch the nearest available tech. No hold music, no call center scripts.
Tech arrives on-site
Our van pulls up with a full parts inventory — springs, cables, rollers, sensors, gears — covering 94% of repairs in a single visit. No "we'll have to order that" surprises.
10-minute diagnosis
The tech inspects the door, opener, tracks, and hardware. They identify the root cause — not just the symptom — and check for any secondary issues before quoting.
Upfront quote — you approve it
You get a flat-rate price before a single wrench turns. The number on the quote is the number on the invoice. No "diagnostic fees" added at the end.
Repair completed
Most jobs take 30–60 minutes once parts are in hand. The tech tests the door through five full cycles before packing up — open, close, auto-reverse, manual release, and remote sync.
90-day warranty card handed over
Every repair is backed by a written 90-day parts-and-labor warranty. If anything we touched fails within 90 days, we come back at no charge. Period.
What will it cost?
Real price ranges. No asterisks. No "call for a quote" evasion. These are the numbers we quote — and the numbers we invoice.
Ranges reflect parts + labor. Service call fee ($49) waived when repair is completed.
Torsion Spring Replacement
Lift Cable Replacement
Track Realignment
Opener Gear & Sprocket
Safety Sensor Realignment
Panel Replacement (single)
Full Opener Replacement
Price guarantee: The quote you approve is the final invoice. No surprise charges after the job.
Payment: Cash, all major cards, Zelle, Venmo. No financing required for most repairs.
Get a tech to your driveway.
Three fields. Thirty seconds. We'll confirm your booking by text.
Too stressed to type?
Talk to a Tech Right Now
1-800-LIFTOFF
Avg. answer: 22 seconds
We don't sell your information. Your booking goes directly to dispatch — no call centers, no third parties.